AI Agents Launch Checklist: First 20 Delivery SOPs

AI Agents Launch Checklist: First 20 Delivery SOPs

Updated: March 2026

This page solves one core launch problem: inconsistent client delivery. Use this checklist to standardize your first 20 SOPs.

Pre-Sales SOPs

  1. ICP qualification
  2. Scope boundaries
  3. Data access policy
  4. Security questionnaire
  5. Pilot success criteria

Onboarding SOPs

  1. Workspace setup
  2. Connector validation
  3. Role mapping
  4. Prompt baseline
  5. Approval gates

Delivery SOPs

  1. QA gate before release
  2. Rollback path
  3. Monitoring setup
  4. Error escalation chain
  5. Weekly performance report

Billing & Support SOPs

  1. Usage reconciliation
  2. Invoice generation
  3. Dunning process
  4. Incident communication
  5. Renewal expansion review

Related Pages

FAQ

Why SOP-first launch?

SOPs reduce delivery variability and improve retention from the first client cohort.